We understand the importance of providing efficient and reliable support to the Inua Jamii programme beneficiaries. That's why we have established a dedicated Toll-free line 1533, to address all your queries and concerns regarding cash transfers. Our goal is to enhance and ensure accountability of cash transfer programs at both the National and County Levels.
At the Call Centre, we address various types of calls from beneficiaries and the general public, including delayed payments, account opening, delays in card issuance by banks, targeting and registration of new beneficiaries, missing beneficiaries on the payroll, lack of bank accounts, inclusion/exclusion errors, enquiry on payment dates, case update progress, case update processes, criteria for entry into the Inua Jamii Programmes e.t.c
Please feel free to reach out to us at 1533, and our dedicated team will be more than happy to assist you with any queries, concerns, or complaints you may have regarding the Inua Jamii.